Businesses collect intelligence – immense quantities of it. This statistical information has the potential to help companies gain a market edge, streamline operations and improve profitability. The challenge exists in finding ways to collect a diverse set of data, and then compile it into a format that is actionable.
Design theory is one way that companies can better design their reporting dashboards so that everyone, not just those with a PhD, can benefit.
Any savvy ecommerce company understands the importance of using data to grow faster and more efficiently. While every merchant’s journey is different, one thing always proves true: All customers are not created equal. A high-value, loyal customer can easily generate more than 10 times the revenue of a typical buyer.
IBM, announced today that it has been recognized as the winner in the Business Analytics category and the Enterprise Network Storage sub-category in CRN's 2017 Annual Report Card (ARC) awards program. The Annual Report Card summarizes results from a comprehensive survey that details solution provider satisfaction across product innovation, support and partnership for the hardware, services and software vendors they team up with.
A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase customer satisfaction, and grow revenues.
People analytics—the application of advanced analytics and large data sets to talent management—is going mainstream.
It used to be that customer experience took place in person or when a customer called a support line; however, the interactions of today’s modern customer are much more digital, meaning there is a huge need for a technology stack to drive a strong customer experience.
Artificial intelligence is transforming our lives at home and at work. At home, you may be one of the 1.8 million people who use Amazon’s Alexa to control the lights, unlock your car, and receive the latest stock quotes for the companies in your portfolio. In total, Alexa is touted as having more than 3,000 skills and growing daily. In the workplace, artificial intelligence is evolving into an intelligent assistant to help us work smarter. Artificial intelligence is not the future of the workplace, it is the present and happening today.
Google Analytics unveils voice-based queries to bring ‘consumer-like simplicity’ to its business suite
Google Analytics has lifted the lid on a voice-based search feature that helps users of the software suite to ask for and receive “plain English” questions and answers, via artificial intelligence (AI).
The feature, which uses the same natural language processing technology available across Google products like Android and Search (see video above), will become available in English to all Google Analytics users.
Healthcare Technology Leader Expands Capabilities to Support Operational and Business Reporting Needs for Secure Personal Health Information
WATERLOO, Ontario, Aug. 1, 2017 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTEX), the global leader in Enterprise Information Management (EIM), today announced that Eldorado, a provider of enterprise core administrative platforms, has selected OpenText to add additional business intelligence capabilities for its data-driven enterprise application for the healthcare payer industry, Javelina™.